Inside Sales Representative

Role summary:
Convert inbound leads and existing customers into confirmed automotive service appointments, combining a sales-driven approach with excellent customer experience.

Responsibilities:
• Handle high call volume (75–100 calls/day)
• Convert leads into appointments and drive revenue (upsell/cross-sell)
• Manage leads and interactions through CRM
• Communicate services, timelines, and pricing clearly

Requirements:
• Experience in sales, call center, or customer service
• Proven ability to close deals over the phone
• Track record of meeting sales KPIs
• CRM experience and strong organizational skills

Ideal profile:
• Results-driven and customer-focused
• Strong communication and persuasion skills
• Ability to thrive in fast-paced environments